[Resolved] Kent RO — Issues

Surya P Bhatt

Address:

H 20 Second Floor, Lajpat Nagar 3

Dear Sir/ Madam,

I bought kent RO in November 2019 and changed filters 3 times but water is not filtering properly. Every 15days same thing is happening. In last 11 months we have done more than 12 times service but facing many difficulties. Due to covid pendmic we have done many services and my family is very upset. I bought this machine on trust basis but really finding many problems. I know kent is best RO but this instrument is not gud. We don't want this instrument any more. Plz help and replace this instrument as soon as possible. I hope u can understand my problem. Plz give response and short out this issue.

Regards
Dr. S Prakash Bhatt
H 20 Second Floor, Lajapat Nagar 3
New delhi 1124
Contact no; [protected]

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2021

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2020

Kent RO Customer Care's response Dear Customer, we are sorry for the unpleasant experience you had. Please allow us to make it upto you as we believe in complete customer satisfaction. Our service team will get in touch with you shortly with an update on this concern. Regards, Team Kent.