[Resolved]  Kent RO — Kent Enginer damaged water tank at service time & water leakage started from tank... Kent company ask the money for replacement..

Address:

Ahmedabad (Gujarat)

Dear Compaint team,

Very bad experience with Kent team..

I was raised service request @ kent app due to sound coming in box @ without power supply...

After that kent Enginer came & said issue in drum... This Enginer every time say need to change something-2 ... It means he is not Enginer...he is company sales guy for increasing kent business & issue facing by common people... Recently We paid 3500/- then after again he said.. then I refused & said pl send to other Enginer... After when he leave our house then water leakage started from kent tank & which was issue happened after open by kent enginer...

I have complaint to Kent team immediately & follow-up multiple time but not getting any response from his side .. since pending from 40 day's +

I have got 1 answer from his area manager.. if kent Enginer damaged @ service time.. then responsible of customer.. it is first time hear the policy of kent company...

I cannot imagine these type of service @ Kent brand.

I very frasted from kent service.

I will complaint against kent @ Consumer court due to wrong thing happening with customers & kent not taken any action or responsibility for his Enginer.