Kent RO — Kent excel

Address:

902, EVELINA, HIRANANDANI ESTATE, GHODBUNDER ROAD

Our kent Excel Purifier was leaking.We called the service provider from Geneus Enterprises who are your authorized service partners.
He charged Rs 2500.00 and to change the filter and water leakage did not stop.
We called him again and he said that motor is gone and is to be replaced.
Then we called another guy and explained him.He is Manish and Manish told to come back next day.Now no one is lifting the phone.We are spending lot of money on water bottles in spite of having RO.
We are surprised to know that Kent has given the services to some who has no idea of servicing of Excel.
Can we expect some immediate reply on our mail [protected]@neuralindia.com