I have purchased kent grand+ from authorised dealer m/s lokenath kitchen solution, 3/81 raja s. c mullick road, kolkata - 700032, order no 3241, date 21/04/16, product code kr[protected]. i had to pay rs. 17000/- for this purchase.
On 07/07/16 it was not working and i made a call your toll free no. engineer came and after service the machine was working.
Again 22/07/16 it created same problem and 23/07/16 one engineer came from life care appliances, authorised service center. he also cleaned the purifier and it was working only for one day. today 24/07/16 i am facing same problem and i am not getting water from kent grand+.
You just solve the problem immediately by replacement the defective product or refund my hard money.
You look after the matter seriously and take necessary action with immediate effect.
Remember that i bought the product from a good brand name not for harassment. Was this information helpful? |
we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.
Warm Regards,
Team Kent