Kent RO — Kent Grand plus mineral RO Agra

Sir/Ma'am
Maine 26/05/18 ko Kent grand plus mineral RO liya tha jiski samay samay par service bhi karwayi 02/10/2020 ko RO membrane, inline corbon, inline seedium and scadunent ( in parts ki spelling bill me se dekhkar likhi he kuchh galat bhi ho sakti he please use sahi padhen) jiska payment 4000 tha kiya phir uske bad 31/01/21 ko pump 2400+ s.v. 300 =2700 ka payment kiya, jiske baad machine me se kuchh awaz aane lagi jiski complaint ki visit 07/02/21 ko hui, hame ye samjhaya gaya ke kisi kisi machine me aisi awaz aati he isse kuchh farq nahi padega, isse pehle 01/02/21 ko bhi complaint ki thi, ab 18/07/21 ko jab awaz bahut zyada badh gai tab karwai, 10/09/21 ko visit me bataya ke kai part change honge aur lagbhag Rs 6100/- lagenge meri aapse request he kyuki part lagte hi problem shuru ho gai thi isliye ye sare part without charge change kiye jayen
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Dear Customer, we are sorry for the unpleasant experience you had. Please allow us to make it upto you as we believe in complete customer satisfaction. Please share your contact details at [protected]@kent.co.in so that we can assist you better. Alternatively, you can call us at +91-[protected]. Regards, Team Kent
Tabrez Islam's [Complaint's author] reply, Sep 15, 2021
9410407075 mail id is gauharislamgauhar@gmail.com
My phone Number is [protected] mail id is [protected]@gmail.com
Kent RO Customer Care's response, Sep 15, 2021
Verified Support
Dear Customer, we are sorry for your disappointment. Please allow us some time, we'll ensure to have this sorted out at the earliest. Regards, Team Kent

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