[Resolved] Kent RO — kent maxx-not working

p.pandya

Address:	E-6,7,8 -SECTOR 59 ,NOIDA ,U.P.201309, Gautam Buddh Nagar, Uttar Pradesh
Website:	www.kent.co.in

I have raised complain on kent 20 march about not working of kent maxx. Complain id generated was[protected]. Technician has visited same day but he could not resolve issue. After losts of phone call since 21 march no one attended matter. Daily false promises given by kent ro representative that tomorrow we will resolve it but no one comes to solve issue.

Only five months to go after purchasing machine & machine is totally stop since 9 days. Nothing action taken by kent ro. Zero service support from kent under warranty.

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May 6, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2019

Kent RO Customer Care's response Dear Sir,

We sincerely regret the inconvenience you have faced. We are looking into it with a promise to resolve this quickly.

Regards,
Team Kent

Verified Support

Apr 03, 2019

Kent RO Customer Care's response Dear Sir,

As discussed your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.

Regards
Team Kent