[Resolved] Kent RO — kent - pearl machine serial no.kr[protected]

Dil;ip Makhijani

from Bengaluru, Karnataka

Address:

FIRST FLOOR,25 NEW KHERAPATI COLONY GWALIOR, Gwalior, Madhya Pradesh, 474009

We are using your product. Now since last few months small insects are going inside. We have registered complaint with your local representative, they have send service engineere twice, but he is unable to solve our problem.

Due to above we are not getting pure water & our purpose of Purchase KENT RO is defeated

You are requested to please do the needful on priority

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Jul 16, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2019

Kent RO Customer Care's response Dear Sir,

We sincerely regret the inconvenience you have faced. We are looking into it with a promise to resolve this quickly.

Regards,
Team Kent

Verified Support

Jun 14, 2019

Kent RO Customer Care's response Dear Sir,

As per feedback received from our service team your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.

Regards,
Team Kent