[Resolved] Kent RO — kent pearl product

[email protected]

from Kangayam, Tamil Nadu

Address:

Gouthami meadows, Basapura, 560100

I had a complaint of water leaking from the bottom. On custome care complaint they sent service person from aqua world who suggested to replace all filter parts costing ~5 k. This was on 28th feb 2019. Just in 3 months same problem again & with same procedure, service person from different company inspected, said ro is cracked and left saying he will transfer the ticket to aqua world company. Don't understand just in 30 days product goes bad and now no response from customer care.

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Jul 6, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2019

Kent RO Customer Care's response Dear Sir,

We deeply regret the inconvenience caused. Customer satisfaction has always been our priority and we are promising you that we will resolve this as quickly as possible. Please share your contact details at [protected]@kent.co.in. You may also call us at +91-[protected].

Regards,
Team Kent

Verified Support

Jun 05, 2019

Kent RO Customer Care's response Dear Sir,

As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance.

Regards,
Team Kent