[Resolved] Kent RO — Kent pearl RO purifier technician not attending calls after taking money

Gururazin

from Hyderabad, Telangana

Oct 20, 2022

Address:

Flat no 202, skanda nest,road no 8a,sudarshan nagar, serilingampally, hyderabad 500019

Hi sir,
I have ket ro pearl water purifier I use to do service with kent technician since 5 years.
So same this year also asked to replace consumables he asked the money to purchase so I transfered amount to him via google pay. After that he is not responding to calls and he blocked my number also.

He is kent certifified technician I got his contact through one of the kent office in hyderabad.
Please do needful in this.

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Nov 27, 2022

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Oct 20, 2022

Updated by Gururazin Technician name: Satya Narayana Mothukuri
Mobile:[protected]

Verified Support

Oct 20, 2022

Kent RO Customer Care's response Dear Customer, we are sorry for the unpleasant experience you had. We have forwarded your valuable feedback with our concerned team. Please feel free to contact us in case you need any further assistance. Regards, Team Kent