[Resolved] Kent RO — kent prime tc

PNP Engineering Works Pvt Ltd

from Bengaluru, Karnataka

Address:

DURGACHAK PURBA MEDINIPUR, Purba Medinipur, West Bengal, 721602

Service of kent was done 10 days back and all filters were changes as per requirement by s p enterprise your agent but after next day the filter did not function and we called them for this but they have least interest in providing service to customers. Inspite of several reminders they have not attended and still now we are unable to drink water.
They have already biiled a big amount but did not provide service.

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Jun 12, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

May 06, 2019

Updated by PNP Engineering Works Pvt Ltd Service of kent was done 10 days back and all filters were changes as per requirement by s p enterprise your agent but after next day the filter did not function and we called them for this but they have least interest in providing service to customers. Inspite of several reminders they have not attended and still now we are unable to drink water.
They have already biiled a big amount but did not provide service.

Verified Support

May 10, 2019

Kent RO Customer Care's response Dear Sir,

We sincerely regret the inconvenience you have faced. We are looking into it with a promise to resolve this quickly.

Regards,
Team Kent

Verified Support

May 12, 2019

Kent RO Customer Care's response Dear Sir,

As per update received from our service team your ticket has been closed.

Regards,
Team Kent