[Resolved]  Kent RO — Kent ro filter

I have sent mail to you about my problem about your product, still problem as it is, only your service guy contact and ask to replace pump, filter etc, this will be cost[protected]inr. I have already spent 3500inr one time and 3000inr one time and every time of servicing 400-500 inr on Kent ro, including now repair amount total amount will be 15000inr, can you tell me the new product amount. As per my experience Kent is not reliable, I think you can't resolve my issue, so it's my request if you can't resolve this issue you can remove this Kent ro filter and take with you, may be you can use in your showroom and repair every week.
Thanks & Regards
Jatinder Singh
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Apr 19, 2022
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Mar 02, 2022
Updated by jatinder singh bhangal
I have sent mail to you about my problem about your product, still problem as it is, only your service guy contact and ask to replace pump, filter etc, this will be cost[protected]inr. I have already spent 3500inr one time and 3000inr one time and every time of servicing 400-500 inr on Kent ro, including now repair amount total amount will be 15000inr, can you tell me the new product amount. As per my experience Kent is not reliable, I think you can't resolve my issue, so it's my request if you can't resolve this issue you can remove this Kent ro filter and take with you, may be you can use in your showroom and repair every week.
Thanks & Regards
Jatinder Singh
Verified Support
Mar 02, 2022
Kent RO Customer Care's response
Dear Customer, we are sorry for the unpleasant experience you had. Please allow us to make it up to you as we believe in complete customer satisfaction. Our service team will get in touch with you shortly with an update on this concern. Regards, Team Kent
Verified Support
Mar 19, 2022
Kent RO Customer Care's response
Dear Customer, as we have tried to connect with you but number wasn't reachable. Please share your alternate contact number at [protected]@kent.co.in so that we can connect with you soon. Regards, Team Kent
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