[Resolved]  Kent RO — Kent RO GRAND + not working & water not purifing

Dear Sir, I have given Rs.5500/ to YESS BOSS fatakgora, Chandannagar, Hooghly Contact no.[protected]/ unit serial no.KR[protected] for annual Maintenance of kent Machine in my own home. But in july & August no one person come to my home for maintenance of Kent Machine. Now my Kent machine not working & they saying for purchasing RO Of Rs.2500/Approx & Pump of Rs.2300/Approx Kent service No. is [protected]. But I have given for annualy contract for maintenance of Kent machine then why we purchasing RO & Pump. Now Kent machine stopped to filter water & hanging in my home. please see the matter carefully & solve my problem as soon as possible. Regards, Vijay Prasad [protected] [protected]@yahoo.in
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Aug 6, 2021
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
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Dear Mr.Prasad,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm Regards,
Team Kent
Dear Sir,
your authorized person contacted with me .
But no one person come to my house for seeing the problem of KENT GRAND +.
Please send an Authorized person for seeing the problem of Kent Machine & solve soon .
Regards,
Vijay Prasad
Dear Mr.Prasad,

your complaint is under process. Kindly cooperate with us. We will revert shortly.

Warm Regards,
Team Kent

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