Kent RO — Kent ro motor is dead

Address:Gaya, Bihar, 823001
Website:www.kentrosystems.com

I have purchased kent super+ machine serial no-kr[protected] invoice no-070205 invoice date[protected] date of installation[protected] for my home. The pump was generating sound after that moter is permanently dead. I lodged complaint and requested for service. It is under warranty period. Already four times the technician came in my home but always told that new motor is not available in my service centre and they not replaced new motor. And when i lodge complaint after 4-5 days will be over then message will come in my mobile your request is resolved but my dead moter is in service centre till now last 28 june 2016. With trust i took kent super+ and i lost faith. So please help me what i do.
Complaint details:-
1) [protected] dated-28 june 2016
2) [protected] dated-10 july 2016
3) [protected] dated-16 july 2016
4) [protected] dated-23 july 2016
So i request you to please solve my problem.
With regards,
Abhay kumar singh
Moh - dighi tank
Dist-gaya
State-bihar
Pin-823001
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Kent RO customer support has been notified about the posted complaint.
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Dear Mr.Singh,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm Regards,
Team Kent

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