[Resolved]  Kent RO — kent ro no service received from kent agency, repeatedly failing to resolve it.

Address:

Chandrapur, Maharashtra, 713213

I am utterly dissappointed with the service that is provided by kent ro agency — s. D services, natun pally, benachity, durgapur-13, west bengal. The service engineers comes and goes along with senior technician and he finally said that we will revert back within 2 days, already 10 days over without any resolution, before this many atimes when ever they came for servicing forcefully suggested to change all the parts which i have spend and changed as per their opinion. So sad still the issue is not resolved and i spent so much everytime they come n advise me to change parts. Just fooling around repeatedly to the customers without able to rectify what exactly the problem is. Now before 10 days senior tech has come and he said due to high voltage plug smps is getting damaged, i wonder how come this kent all of a sudden is not working because of plug voltage, then how come the same kent ro machine has worked for 3 years under the same plug high voltage? Suddenly, they r unable the rectify what the problem exactly n suggesting nonsense phrases with customers. Finally, now they are advising me to get the kent ro exchanged with the new aquafresh g+ series, so finally when nothing they know about the technical part about kent ro, so forcing me to switch to buy a new machine n with exchange... Is this is the overall solution... I am totally fed up with this agency service engineers, every time they come instead of rectifying i spend on exchanging new parts... After that wheb its not working still now to switch to a new machine (Aquafresh). This is going beyond my control, i will not tolerate such nuisance every time, i need this to get resolved soon. Let me know about the higher authority i will get in touch with them.