[Resolved]  Kent RO — kent ro not repaired for more than 1 month

Hi.. The ro was overflowing without switching on the mains.. It's been more than a month we are calling and nobody coming for the service... We (Husband and wife) are both working and can only get the service on weekends but the person comes on weekdays and then cancels the request saying nobody was present... It's been 5 weeks we are not able to use ro properly... Is there any email id for grievance redressal... Please tell me the solution to this problem