Kent RO — Kent RO parts

Address:

wz-454, SHIV NAGAR, GALI NO. 25, NEW DELHI

I am not satisfied with the service and maintenance team of Kent RO, Janak puri service centre. I was facing issue with my kent ro product that the outlet water stops automatically while the power supply is on. Engineer Mr. MUKESH visited and parts of Rs. 4750/- were installed assuring machine will work perfectly. After some days same issue arises. Again with lots and lots of calls and talk with area manager Mr. Sham sunder new technician namely Mr. Dhirender visited and installed product amounting to Rs. 2400 assuring machine will work perfectly. But the next day itself same problem arises again. No outlet water coming inspire of power on. Complaining again Mr. Vijender visited and provided me information that a part namely solonite requires replacement. That part is local not of KLent RO. I purchased Kent RO in 2017 and that part is of 2017 itself. Not even a single time changed. So, how it can be local, if my Kent RO Product was original.