[Resolved]  Kent RO — kent ro pearl - 12 time repaired in 9 months

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.kent.co.in

Its been more almost 10 months and I have request for repair of the RO for more than 12 times.
After every 20-30 days one of the part gets torn.
This time they said the filters have a warranty of just 6 months so you will be charged for it.
I had even paid 1500 extra for one year extended warranty.
I have paid 1500 extra for 2 external filters, those too are not working.
I am fed up of this visits and low quality filters are getting torn after 2-3 months.
How to request to consumer court for refund of this defective machine.
18000 + 3000 = 21000 spend still I have a defective RO in non working condition
+2 photos
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Aug 22, 2018
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2018
Kent RO Customer Care's response
Dear Mr.Satish,

As per your telephonic confirmation that your concerns have been addressed & the issue is resolved now. Please feel free to contact us in case you need any further assistance.

Warm Regards,
Team Kent
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