[Resolved] Kent RO — Kent RO service Engineer bluffing Customers!!! | |||
Hi Team, Kent RO Service Engineer visited my place after a routine service call. However my work is not completed fully but he has taken the full payment from me and assure me that he will be coming next day or max next to next day (engineer visited on[protected]. But after several times of calling he is not coming and not responding my phone calls. Service engineer came and told me that there is a problem in my RO Filter. So he replaced that filter forcefully. But there was no alarm indicating in my RO. However without alarm he suppose to replace my RO Membrane !! He only replace my RO Filter but didn't do any maintenance of other filter, other paths of RO machine & Side filter. This time simply I called the Service engineer for only routine maintenance. So I am requesting you to provide me the service engineer in my place again this time I will not pay any fee to them. Agency Details : Agency Name: Swemi Enterprises Service Engineer Name :Ratnakar Service Engineer Phone No:+91-[protected] Amount Taken :2500 + 300 (RO Filter + Service Charge) Be careful of this type of frauds . Thanks, Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Hi Team,
Thanks for your quick response. Mail sent to you mail id with engineer name and phone number. I will wait for your further action.
Thanks,
Anup Mukherjee
Thanks for your quick response. Mail sent to you mail id with engineer name and phone number. I will wait for your further action.
Thanks,
Anup Mukherjee
Dear Mr.Mukherjee,
Thanks for providing your contact details. We have shared the same with our concerned department. Someone will contact you shortly.
Warm Regards,
Team Kent
Thanks for providing your contact details. We have shared the same with our concerned department. Someone will contact you shortly.
Warm Regards,
Team Kent
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we deeply regret the inconvenience caused. Please share your alternate contact number details with us at [protected]@kent.co.in. We will get in touch with you at the earliest.
Warm Regards,
Team Kent