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Kent RO

[Resolved]  Kent RO — kent ro ,sun services complaint

Address:52 haramohan ghosh lane, Kolkata, West Bengal, 700085

My product is in amc till 24th april 2019, but purifier is not working so i asked sun services on 30th march 2019 to do need full but they start saying that it will be chargeable. I have purchased amc of product by paying 5500 and within a year again asking for money for product despite amc. So you can understand every year i need to pay two times of the same value. Its very wrong things to maintain such kent ro.
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May 5, 2019
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2019
Kent RO Customer Care's response Dear Sir,

We deeply regret the inconvenience caused. Our service team will get in touch with you shortly with an update on this concern.

Regards
Team Kent
Verified Support
Apr 03, 2019
Kent RO Customer Care's response Dear Sir,

As per feedback received from our service team your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.

Regards
Team Kent
Complaint comments 
1 Comment

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Comments

This is to inform that my Kent RO purchased within warranty period has not been given any services..now my warranty & bill receipt are misplaced..pls guide me what to do
Reply
Reena Choudhari's reply, Mar 23, 2019
I have lost my bill & warranty card of my water filter Kent RO purchased last year ..it's within warranty period..it needs service as it has suddenly stopped working. When I requested the service center of Kent RO bhopal they refused for free service as my warranty and bill were missing..my phone must be registered in reliance digital store in db city mall bhopal
Kent RO Customer Care's response, Apr 5, 2019
Verified Support
Dear Ma'am,

Apologies for the inconvenience. Please share your contact details to [email protected] or call us at +91-9278912345.

Regards,
Team Kent
Kent RO Customer Care's response, Apr 6, 2019
Verified Support
Dear Sir,

As we have not received any update from your side so we have closed this case. Let us know in case you need any further assistance.

Regards,
Team Kent
Kent RO Customer Care's response, Apr 6, 2019
Verified Support
Dear Sir,

As we have not received any update from your side so we have closed this case. Let us know in case you need any further assistance. Regards, Team Kent

Regards,
Team Kent

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    Kent RO Phone
    +91 92 7891 2345
    +91 12 0307 5075
    Kent RO Address
    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
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