Kent RO — Kent RO using sub-standard spares

Address:

69 Vasant Apartment, Mayur Vihar - I Extension, Delhi - 91

Got a new Kent RO installed in our house in 2022. In Nov 2023 as per the service technician feedback, membrane was changed for which we had to pay. Again due to low flow issues in Dec 2023, Technician came and observed that membrane is damaged and replaced it at their own cost. Now again we are facing the low flow issues and as per the technicians report membrane needs to be changed. It is evident that Kent is using sub standard quality of membranes which are getting damaged frequently and fleecing money from customers.