[Resolved]  Kent RO — kent supreme mineral ro service issue

Address:Kolkata, West Bengal, 700125

Name: kent supreme mineral ro
Serial no: kr[protected]
Warranty status: in warranty
Start date:09/02/2018 end date:09/02/2019
First i registered complain at kent service on[protected]
Case id:[protected]
They send technician and he told me u. F. Frt and ro membrane need to change.
Then after three days continuous effort again technician ist my house and replace this parts. But problem no solved yet. Error signal sound came out from the machine.
2nd time i registered complain again at kent service on:[protected]
Case id:[protected]
Again they send technician and he change my machine original circuit board with duplicate circuit board machine start running but machine error signal and sound feature was missing from my machine. After 2 weeks again machine stop working.
Now i want to replace my product as all the parts already changed but still machine stop working and machine within warranty. But kent company deny to replace my product.

Currently i want legal action from consumer forum. Please take necessary action as soon as possible.
Consumer please donot buy any kent product, full kent company from salesman to customer support all are cheater.
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Aug 25, 2018
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2018
Kent RO Customer Care's response
Dear Sir,

We sincerely regret the inconvenience you have faced.Our service team will get in touch with you shortly with an update on this concern.

Warm Regards,
Team Kent
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