Kent RO — Kent worst performance show:Installation

Address:

Bangalore, Karnataka

I have got an installation on saturday.Serial no:KR[protected]. The day we booked they came to collect the money. Installation was done for the sake but something was wrong and it was leaking completely from couple of hours from installation. next day morning we raised a complaint to the provider Mr SANTHOSH-[protected].he told he'll send his representative within couple of hours. None came the entire day and on questioning they told next day. No response even still on monday on calling him he tells some pooja and cannot come and tells next day. on explaining the urgency of our situation and asking him to send monday itself he switches off his phone. Even tuesday none comes. One representative asks address and told hes coming and then never turns up. repeatedly on calling doesn't receive and msgs not to call him, on questioning santhosh he's being rough and asks us to be at home at his timings and will not service whenever we at home(our office timings is 9 to 6) even at 6 he tells cant help. We're extremely dissatisfied and would want complete refund of the amount paid-calling him infinite times not to be picked and spending again even after installing a purifier . Hope the issue is taken seriously. Thanks and Regards, CHETHAN RAO +91-[protected]