Kent RO — KENTGRAND IS DISTURBING SINCE PURCHASE. Need replace. | |
Dear Sir,
I have purchased a KENT GRAND Water purifier from ABBREVIATION Home & Kitchen Appliances, Head Office 133A J.K.Street, Uttarpara, Hooghly, Ph.[protected]/65198072, Branch Office 175 G T Road, Badamtala, Ramkrishna Apartment, Shop No.9, Baidyabati, Hooghly. I have paid the amount Rs.18, 000/- by three installments.
Since purchase two months were working properly but after then it is disturbing several times. My sincere thanks to the Agents that when I call over telephone they came and immediately repaired.
I want to know that why the machine is not working properly and disturbing several times and how many days I will suffer and after completion of Warranty period should I dispose the machine permanently?
I need your valuable opinion at the earliest so that I can take necessary steps further.
My details are : Mr.S.Dey
C/O, Mr.R.C.Dey
199(63/9) N.T.Road (II)
(Nursery Road)
PO: Baidyabati, Hooghly, Pin 712222
Phone No.[protected]
mail.id ; [protected]@gmail.com
REMINDER
Sir, I complained before few days back but still I do net get any reply yet. Hope you will kindly take the matter seriously otherwise I have to think alternatively. Please reply my mail id which is mentioned above.
Regards
20.2.2015 Was this information helpful? | |
Kent RO customer support has been notified about the posted complaint. | |
4 Comments | |
Comments
Please see the above complaint and take necessary steps at the earliest.
Reply
Immediate action is needed.
Dear Mr.Dey,
We deeply regret the inconvenience caused. We have shared the same with our concerned team. Someone will contact you shortly.
Warm Regards,
Team Kent
We deeply regret the inconvenience caused. We have shared the same with our concerned team. Someone will contact you shortly.
Warm Regards,
Team Kent
Hello I see you have an unpleasant experience with your water purifier. A friend of mine had a similar problem, she posted her complaint on http://www.waterconsumer.org/post-reviews-complaints.php and got it rectified immediately. You too can follow the same.
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