[Resolved]  Kent RO — Manufacturing default

Address:

Ghaziabad, Uttar Pradesh, 201010

Dear,

On December 30, 2015 I bought Kent RO at Rs 16900/- from a dealer with following details :
Iteam Code :[protected]Kent grand plus mineral RO
Serial no : KR [protected]
Dealer Address : Kent RO system ltd, 28 Basement Ved Complex, Navyug Market, Gzb. 200101

Invoice No : SB 11500875
Book No : SB 0018
Order no : [protected]

We are facing problem of water leakage from upper side of the body. The leakage is not neglible.

We got the product repaired three times under warranty; dated :
1st Complaint :[protected]
2nd Complaint :[protected]
3rd Complaint :[protected]

As per my observation the product has some manufacturing defect which is not repairable. However till warranty lasts the product will be reapired, after that I am not ready to pay for the reapir cost.

All this is causing unnecessary inconvenience.

I would appreciate immediate action on the issues highlighted. Holding a good name in the market, I believe my product will be repalced to the earliest.

Thanking you.

Yours truly,
Anil Sharma