Kent RO — Mini water softner

Address:	560066
Website:	www.kent.co.in/Water_Softeners/Kent-Mini-Softener

We installed kent mini water softener on 27th oct 2015. Since then i have registered multiple complaints about product is not working properly. Every time we call up your distributor pearl infotech marathahalli bangalore, they will register the complaint but their service engineers do not turn up after following ups. Latest follow up started on thursday, 28th april and even after daily assurances from them, their service engineers did not show up as yet. The product since installation is not working, the salt in it is not getting dissolved and is overflowing from the machine.
We did not expect such a pathetic service from such a reputed brand.
I am fed up with constant follow ups and want kent support to get it fixed at the earliest.