[Resolved]  Kent RO — misguided information and worst service

Address:

New Delhi, Delhi

we have kent ro system in our house . we got it AMC in Aug 2014 . that time we have been given false promises about the service like all parts are covered in the same . Immediately after AMC service it start giving pblm we called the eng. and told him that some filters are leaking and water is falling on the motor . He adjusted some thing in the machine and says all is well now . But next day again moisture was seen in the box. on complaint we have been told that it will be recified automatically . Last week we complained again that their is no water coming in the Ro. When enginer visited he told all the filters are needed to replaced as they are not working . On telling that it is covered in AMC we were shocked to know that these are not covered and it was the same person who last time made all promises.
This is the way they make fool coustomers.