[Resolved] Kent RO — my ro is overflow from upper level after full.

bunty251086

from Meerut, Uttar Pradesh

Address:

RAKESH DHAR DWIVEDI BALAJI COLONY EXT BHAGWANPUR LANKA VARANASI, Varanasi, Uttar Pradesh, 221005

My kent ace ro is overflow and i was call many time for service...service man dubey come 3 time and he say that full ro is bad and he can never find error what can i do...my ro is in waranty period i am suffring from 3 month regarding survice problem...
My RO s/n KR[protected]
MODEL NO 11032

Phone [protected]

+1 photos

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Jul 25, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2019

Kent RO Customer Care's response Dear Sir,

We sincerely regret the inconvenience you have faced. We are looking into it with a promise to resolve this quickly.

Regards,
Team Kent

Verified Support

Jun 24, 2019

Kent RO Customer Care's response Dear Sir,

As per feedback received from our service team your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.

Regards,
Team Kent

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Comments

Ram sihasan seth

Jul 17, 2021

R/s
My Kent RO(in warranty) is not work/out water from 14-7-21.I do complaint on 15-7-21 at 9 am .but no any engineer visit my home till now.I am facing many problems to arrange drinking water from three days.so please take action against engineer /involved person/company.

I also say that many complaints arise within a year in my product (parts replacement)so kindly take proper solution or replace my product.
Thanks

Kent RO Customer Care's response, Jul 18, 2021

Verified Support

Dear Customer, we sincerely regret the inconvenience faced by you. Please share your details at [email protected] or call us at +91-9278912345so that we can quickly resolve it. Regards, Team Kent