Kent RO — No periodic visits given by company

Dear sir,
We hv taken amc from Kent ro company but they failed to provide preodic chk to equipment. Pump got corroded and leaked. We paid service charge after two visit still ro leakage not stop.
Please see the complaint.
Thanks
Yogesh setia
Lakshmi embroiders Pvt Ltd
[protected]
D1/2 janak puri
New delhi
110058
Was this information helpful?
No (0)
Yes (0)
Kent RO customer support has been notified about the posted complaint.
Complaint comments 

Comments

After remark from Govt agency also company is not repairing RO and still sending lying email that in amc contract there is no preodic service in point number 6 of company document.
Company did not provide preodic maintenance visit which could hv identify the currosion and replace the pleakage part.
Attached the observation of NAtion consumer helpline agent remark after listening the company and consumer.

Rd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kent RO
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3006
    Pending
    528
    Resolved
    1842
    Kent RO Phone
    +91 92 7891 2345
    +91 12 0307 5075
    Kent RO Address
    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
    View all Kent RO contact information