[Resolved] Kent RO — no response to service request

Reyansh@15

from Ahmedabad, Gujarat

Address:

Vadodara, Gujarat, 390011

I purchasered kent ro in the month of jan 2019 (Last week). After two months it has stopped working.. And even after repetitive calls to service call centre till now they are unable to assign a person who can visit and look into the problems
Highly disappointed.
Irresponsible employees who are jsut buying time and replying rubbish on call
Problem with kent ro is :- motor having howling sound and no water getting stored in the tank
5 days yet no person is been assigned to resolve the issue

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May 1, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2019

Kent RO Customer Care's response Dear Sir,

Apologies for the inconvenience. Our service team will get in touch with you shortly with an update on this concern.

Regards,
Team Kent

Verified Support

Mar 29, 2019

Kent RO Customer Care's response Dear Sir,

As discussed your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.

Regards
Team Kent