[Resolved] Kent RO — No service after 5 complaints

sunnyupsc

from Jasrana, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201309

My RO is not working about 12 days and i have complain 5 times bt i don''t get any service in warrenty period, company is also not taking any solid step after calling service center.and distributer missbehave with us, and some parts are not considering in warranty which is not in policy. My device is near out of warranty and company is not taking any step. I want my device OK or compensation.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Nov 25, 2016

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2016

Kent RO Customer Care's response Dear Mr.Sachin,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm regards,
Team Kent

Verified Support

Oct 25, 2016

Kent RO Customer Care's response Dear Mr.Sachin,

as per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.

Warm regards,
Team Kent