[Resolved] Kent RO — Non availability of service and misbehaving of area manager.
P
pravinbhai prajapati.
Address:
Banaskantha, Gujarat, 385001
Website:
kent
Kent offers free 1st installation of wqter purifier bought by any customer. And on registering at vuatomer care for installation they assure us to do installation within 24 hours. But I have bought kent super plus ro water purifier and I have called customer care for installation for 5times but didnt get any service. Their service provider ask for money if I want to install the machine. I complained for it but kent didnt take any action. Area manager mr. Vishal makwana also not responding to my call or message. He is humiliating on phone. He now, even doesnt receive my call. I have called customer care about this. They are saying that we cant help in this. I dont know to whome I should complain for this. Neuther area manager nor service provider is responding. Neither customer care nor kent company manager is responding. My machine is still kept useless in my home. This is ridiculous.
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Complaint marked as Resolved
Kent RO customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2015
Kent RO Customer Care's response Dear Sir/Madam,
we deeply regret the inconvenience caused. Please share your contact details with us at [protected]@kent.co.in. We will get in touch with you at the earliest.
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