Kent RO — not lasting spares. worst support and product

Address:Kadayanallur

Hello,

I'm having kent ro purifier with display model. I brought this through qnet. I would say this is the worst product which i ever experienced. I brought this for 36000. Within two years i spent almost 30000 for this with 7 months waiting for spares. I'm really frustrated and controlling my words to not to put up here. At least every two months, this bloody machine giving trouble and the service guy charging like hell. Worst part is, within 4 months a main part membrane has gone and that to high cost. Can someone help me how to put a case against this company? Because that much unsatisfied and frustrated i'm due to this. Please tell me the steps to approach consumer court and file a case against this product.

Thanks,
Mariappan v
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