[Resolved] Kent RO — Overcharging filter replacement all components

Triloki Nath Choudhary

from Gurgaon, Haryana

Jan 2, 2022

Address:

Vinayak enterprise, Bangalore

I have booked service request from vinayak enterprise on Saturday Evening and promptly they came on Sunday..but instead of replacing required components he replaced all components even what they only have replaced just in April month..filter which is present outside main instruments. Also whatever components they have changed it is overpriced.. request to intervene immediately..or we will change RO itself..

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Feb 8, 2022

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2022

Kent RO Customer Care's response Dear Customer, we are sorry for the unpleasant experience you had. Please allow us to make it up to you as we believe in complete customer satisfaction. Our service team will get in touch with you shortly with an update on this concern. Regards, Team Kent

Verified Support

Jan 06, 2022

Kent RO Customer Care's response Dear Customer, we've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support. Regards, Team Kent