[Resolved] Kent RO — parts not available

Kkabiraj

from Muragacha, West Bengal

Address:

731123

Dear sir/madam,
This is to inform you that i complained for my kent machine many times but the company or service agent does not bother to call or solve my problem with id62321. Please help me regarding my kent as the water overflow sensor is not working as recommended by service agent since then they keep on telling parts not available and closed my service request without my consent.

Regards
Kumarjit kabiraj

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Feb 23, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2019

Kent RO Customer Care's response Dear Sir,

We sincerely regret the inconvenience you have faced. Our service team will get in touch with you shortly with an update on this concern.

Regards
Team Kent

Verified Support

Jan 23, 2019

Kent RO Customer Care's response Dear Sir,

As per feedback received from our service team your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance

Regards,
Team Kent