[Resolved]  Kent RO — Pathetic installation service

Address:Bangalore, Karnataka, 560068
Website:www.kent.co.in

I got Kent Ace online. Called customer care for installation. For 4 days no one came, finally after many calls a guy came who didn't have proper instruments for opening water point. Guy kept harassing us telling he wasted his one hour and installation didn't happen. He told us to call plumber and open point and call him once this is done.

We got water point opened, before that Kent itself closed my ticket giving excellent remarks. I called Kent and they told that no issues about ticket closing, they will still get it installed.

I called 'PUTTA' on saturday the guy who came for installation. He told this is holiday and call him next day, he will come in 15 minutes. I called him next day, he again told this is holiday in contrary to the fact that he visited us last weekend on Saturday.

Name of guy is Putta, his no is : [protected]

My water point is open and water is leaking because of their mistake. Terrible!!!

0 recommendations for such a horrible service.
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Ms.Mudgila,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm Regards,
Team Kent

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kent RO
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3005
    Pending
    528
    Resolved
    1842
    Kent RO Phone
    +91 92 7891 2345
    +91 12 0307 5075
    Kent RO Address
    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
    View all Kent RO contact information