Address: | Bangalore, Karnataka, 560068 | Website: | www.kent.co.in |
I got Kent Ace online. Called customer care for installation. For 4 days no one came, finally after many calls a guy came who didn't have proper instruments for opening water point. Guy kept harassing us telling he wasted his one hour and installation didn't happen. He told us to call plumber and open point and call him once this is done.
We got water point opened, before that Kent itself closed my ticket giving excellent remarks. I called Kent and they told that no issues about ticket closing, they will still get it installed.
I called 'PUTTA' on saturday the guy who came for installation. He told this is holiday and call him next day, he will come in 15 minutes. I called him next day, he again told this is holiday in contrary to the fact that he visited us last weekend on Saturday.
Name of guy is Putta, his no is : [protected]
My water point is open and water is leaking because of their mistake. Terrible!!!
0 recommendations for such a horrible service. Was this information helpful? |
we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.
Warm Regards,
Team Kent