[Resolved]  Kent RO — pathetic service and irresponsible people

Address:	122006
Website:	www.kent.co.in

Looting the customer has always been a priority for the Kent service persons!!!.
I got my Kent RO re-installed to a different location and had to pay Rs 6000 for parts replacement which i think was not required.
The technician told us to replace certain parts as he felt those parts were not working properly, I wonder how they judge that the component is damaged just by having an external look at the parts which seems totally fine to us when we look at them.
When being asked whats wrong with that part? they say it has to be changed as its not working.
Seriously Kent has hired genius people who can scan parts with there bare eyes and tell you its damaged, I wonder why don't these genius technicians apply for scientists role in NASA they will definitely get hired with many times higher package (simply a waste of talent working with Kent).
Its been a week these super intelligent technicians have been visiting me because of my continuous complaints on Kent Service Center but to no use as the problem is still unresolved. The installation was not done properly there is still water vapour accumulation problem inside the machine.
I am seriously tired of complaining to these people.
If anyone is reading my comment before buying a water purifier then i request you not to buy Kent's product. As every 2-3 years you will end up paying the price of a new machine.