[Resolved]  Kent RO — pathetic service from kent ro

Address:

560102

Pathetic service by kent. Purchased a ro from kent in 2017 and within 11 months, service person, send kent cutomer care told to replace 3 filters costing 3500. Also insisted on buying additional amc and spending 7000.
Later on, when we called kent ro customer care, they told this is a third party amc and they have no idea.
Why on the earth then you send these local agency "rain drops" to us.
Now it is exact 2 months since the last service and ro has completely stopped working and inspite of calling multiple times, no one turned up.
Finally when we raised a request again with kent, a technician turned up and after checking again telling some part is gone and although we have paid for amc, he doesn't have part and we should for font know how many days.

Wake up kent ro!!! Stop bluffing the customer,
This is my final request to look into the matter or else take your ro back.