[Resolved] Kent RO — poor service and very poor staff
C
Chaturvedi Aashish
from Noida, Uttar Pradesh
Address:
Gautam Buddh Nagar, Uttar Pradesh, 201301
Dear,
I am shocked the way your staff respond to customers. Your staff is highly unprofessional and very rude in behaviour. One of your engineer has visited at my place and the way he spoke to a lady was very bad and was not expected from your company staff. And the service and it's charges are very high comparing to other ro's available. It's simply trapping the customer first and then charge any high amount from next year onwards. I have one more ro at my place from last 14 years but frankly i have not spending much amount in that comparing the amount which i have and will be spending after completion of 1 year.
Highly disappointed... Will not recommended to any1.
Thanks,
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Feb 16, 2019
Complaint marked as Resolved
Kent RO customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2019
Kent RO Customer Care's response Dear sir,
We deeply regret the inconvenience caused. Your complaint is under process with case id:[protected]. Kindly cooperate with us. Our service team will get in touch with you shortly with an update on this concern.
Regards,
Team Kent
Verified Support
Jan 13, 2019
Kent RO Customer Care's response Dear Sir,
We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support.
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