Kent RO — Prime Plus RO unit that is costing us more for service than purchase in a span of two years
S
SandyCandy
Jul 6, 2021
Kent doesn't need àny introduction being a popular brand but what is utterly disappointing is the quality of the parts these days. Within a span of two years we have replaced every possible part within the machine. Replacing filters is understandable but the rest can never be justified. It is not over two months after spending 8K that yet another new problem has cropepd up in the name of the electric board which the company insists that we spend another 2k. We live in an area where power fluctuations are a rarity and the technician handling it is himself surprised that some.or the other problem is cropping up with the unit. I demand for justice regarding the unending expenses that have gone out of control regarding this unit. I am devastated by the quality of the RO unit and it's performance.
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