[Resolved] Kent RO — product and service complaint

Pinaki Sekhar

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560100

I have taken a UV RO water purifier from KENT. From day 1 it is giving me continuous problems. I have taken AMC but the service is very very poor.

My case with KENT RO is pending for almost 10 days now. Highly careless. One by one every part has been damaged. They have bunch o[censored]seless service guys who do not know any thing. This company should be banned.

Bad Product
Worst Service

My service request no is[protected]. Tirupati named one guy is servicing it for last 10 days.

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Jul 21, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2019

Kent RO Customer Care's response Dear Ma'am,

We deeply regret the inconvenience caused. Our service team will get in touch with you shortly with an update on this concern.

Regards
Team Kent

Verified Support

Jun 20, 2019

Kent RO Customer Care's response Dear Ma'am,

As per feedback received from our service team your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.

Regards
Team Kent