[Resolved]  Kent RO — product not installed since 28 days

Address:

Hyderabad, Andhra Pradesh

Dear sir/madam WORST SERVICE. VERY VERY DISAPPOINTED AFTER PURCHASING KENT Ro I am a new customer of your company, and very very much disappointed from the service of your company. I purchased kent supreme RO from hyderabad, from bajaj Electronics panjagutta .And its being one month and our Kent is still packed in the box. When we contacting CUSTOMER CARE no [protected] toll free number we r asking for any service they are giving another no of their engineer [protected] Karimnagar. When we contacting this person first he is not attending calls .trying 5, 6 times he is attending call and saying instalation charges 500 i[censored] agree we will send technician in 3 to 4 days but no one came till 28 days.iam agreed and told ok sir I will pay what how much u ask .till it is not installed .This the service ur providing to coustermer. Its actually giving me feel, i am calling in some government customer care, actually its worst than that. You are running a Private company, and your are providing such services. Customer satisfaction, the basic of marketing strategy, and you have a lot no. o[censored]nsatisfied customer, as you can Google it on customer forum. Kindly understand, the whole thing will reflect on the name of your company. Obviously, i would never refer anyone this kent RO company so will do the other unsatisfied customers. I am sending the address where the RO has to be installed. And i request you to arrange something for there and do it for the sake of your company name. See after spending Rs.16, 800/- on machine which was not installed on said time, I must get have a lesson on behave, !! WOW!!! What a company and what a service!!. Look in to the matter do the need full Thanq Adrees to instalation Srikanth gajelli [protected] Ho. No 2-96 Post, village & mandal : bhimimni Constituency : bellampally District : adilabad State : andhrapradesh