[Resolved]  Kent RO — raising service request frequently

Address:New Delhi, Delhi, 110034

Hi team,
I have bought kent ro product last year in february. After november, i am raising service request every month... Nowadays this is ridiculous when i am raising service request in two days or maximum a week...

It clearly shows that your technicians are not upto the mark or they are just closing the request on temporary basis. If this is not the case, it means your product is not good. I dont know how many times i have to raise the service request. I would suggest to replace the product because i cant raise the request in every two days.

Thanks,
Sumit kumar
[protected]
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Jun 14, 2019
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
May 02, 2019
Kent RO Customer Care's response
Dear Sir,

Apologies for the inconvenience. Our service team will get in touch with you shortly with an update on this concern

Regards,
Team Kent
Verified Support
May 11, 2019
Kent RO Customer Care's response
Dear Sir,

As per feedback received from our service team your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.

Regards
Team Kent
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