[Resolved]  Kent RO — re-installation

Address: Chennai, Tamil Nadu

I bought most expensive ro - 19000/ six months back in chennai.
1st may, i relocated my house within chennai. I have submitted 3 requests on 3 different dates since then... No re-installation!!!

Most horrible service.

Every time they will say that it will be done in 24 hours but on neither of the three occasions - it was done.

Kent ro - gives no service.
Should have tried aquaguard — they are better in service.
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Jun 9, 2018
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
May 07, 2018
Kent RO Customer Care's response
Dear Sir/Madam,

we tried to contact you but call was not responded. We're forwarding your concern for further processing & will respond with an update soon.

Warm Regards,
Team Kent
Verified Support
May 08, 2018
Kent RO Customer Care's response
Dear Sir/Madam,

We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support.

Warm Regards,
Team Kent
 
1 Comment

Comments

Hi,

My Kent RO failed repeatedly, no proper response from the service center. it costed heavy maintenance, i regret buying it now.
no action from the company after repeated complaints, do not buy kent.

PFA.

Thanks,
Vijay

Kent RO Customer Care's response, May 30, 2018
Verified Support
Dear Sir,

Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon.

Warm regards,
Team Kent

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