Kent RO — Re-installation service

I have raised a request for re-installation of my Kent RO on 24 Dec 23 but the team couldn't be able to attend the request by 27 Dec 23. I was continuously trying to communicate with their service staff but they were diverting the issue like here and there, even they were not sharing the Visakhapatnam (present address) contact number. Finally I have to buy a new water purifier.