| Address: | 600054 | | Website: | KENT |
Sir/madam, this is to inform that kent agency in Thirumulaivoil Chennai and its Owner Mr. Dhakshinamoorthy is performing their service worst, it describes as if kent is a non valid company... I have installed kent supreme in my home by the above agency in respect when i asked a demo to the kent company, the agency didn't provide any valid information about the machine, they themself told me that only kent supreme suits my water with above 800 TDS despite lower cost machines available for a middle class family. just 9 months over, and i complained to the company in its toll free number a huge number of times complaining my water taste is worst., within this stipulated time, 3 filters have been changed. At the time of demo and installation, the agency mentioned that the machine has one year warranty, but now they are asking Rs. 500 for replacement of a sediment filter without any prior intimation about only 6 months warranty for 2 such filters. What kind of business is this, and merely the company is responsible for these kind of imperfect agencies making customers feel disguised and sad. Please take necessary steps to avoid these kind of problems from agencies in the mirror of the company. Thank you. Was this information helpful? | 
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