[Resolved]  Kent RO — Re: water teste bed

I purchased the RO in 15Sept 2021. This is to inform that despite warranty period of four years for service and also spare part 1year.I have lodged the complaint on 1.09.2022 but nobody came in 15days and also complaint closed in service centre and again complaint lodged in your side on 16.09.2022 . In this regard my warranty period is over on 15.09.2022. Engineer called me your warranty period is over so that you paid in amount of spare part. I have complaint in warranty period but no response in your site. So I am unable to paid any amount of spare part. Water quality is very poor in Paramakudi area in Tamil nadu-623707.
hence the getting the right products and service for the drinking water was very important.
This has been done intentionally so that no cover in warranty and I will charge the amount.
All details in mention below:
KENT GRAND STAR ZWW MRO-11101
KR[protected]
PURCHED DT 15.09.2021
INSTALLEMENT DT 16.09.2021
COMPLAINT NO:[protected],[protected],[protected],[protected],[protected],[protected],[prot...
I have parched new ro so many complaint is there. Kindly resolved the problem as soon as possible.
Regards
Sahdev Das
Mob: [protected]
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Oct 28, 2022
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2022
Kent RO Customer Care's response
Dear Customer, we sincerely regret for the inconvenience you have faced. Our service team will get in touch with you shortly with an update on this concern. Regards, Team Kent
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