[Resolved]  Kent RO — Regarding free service

Dear Sir, I would iike to bring in your kind notice that I have purchased your water purifier Kent RO Grand+ on 2nd September 2013 from your dealer M/S Kitchen Care Patiala Punjab vide invoice number 9633. It is almost more than one year time passed but nobody came for its service and when I have contacted for the same their approach is totally different. They denied to give us free service facility by saying that it is out of warranty and if we want service then we have to pay for the same. Logically it is their duty to inform us timely for the same but nobody approached us and even when we approached then their behavior and dealing is also very rude. Kindly look into the matter and give me solution for the same.