Kent RO — Regarding leakage of water

prabhakar singh rajput

from Guwahati, Assam

Address:

Lakhisarai, Bihar

Dear Sir I am defence officer and i have purchased kent water purifier from CPC Canteen From indore on 10 july 2015. i am facing problem in kent water purifier whenever i tried to contact the dealer of lakhisarai who is dealing with kent .The techinician has been installed my machine and taken 300 rupees for installation as well as gurantee card. After two days of installation thare are water leakage problem take place in my purifier. When i again contact to the Dealer, he behave very arrogantly .whenever we tried to call him back he just say again you have to change all the components and charge for service charge.again and again..i am totally fed up the behaviour of kent dealer . He just said you didnt purchased it from my shop..we can purchased the item from any where of india and the dealer has responsibility to care the customer needs..i wish his dealship has been cancelled and do necessary action on him. I am totally disappointed. My Deatails is Dr. kumar Prabhakar S/o- Sri Jiwaneshwar Pd. Singh Naya tola, purani Bazar lakhisarai (811311) Contact no - [protected] Product Serial No - KR[protected]

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Kent RO customer support has been notified about the posted complaint.

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Comments

prabhakar singh rajput

from Guwahati, Assam

Oh God
I am again trapped. Its very bad experience for me on this website. When i was put my complain against Kent water purifier, just after this i have received a phone call on my mobile. I have received call from [protected]. The so called caller told that he is representative of Kent and the company wants to refund my KENT product as well as a new water purifier will send to me as a free gift by the company. For this purpose the caller ask my bank account no. I have given. After this he say that he is unable to deposit my amount to the given account number because only few banks are his business partner. He ask my ATM Card No and after this he was trying to know my password.
Thanks god i am safe and not trapped
Thus now i am going to nearest police station for enrolled my complain against the mobile no [protected]. I will try to find out the location of the person who called my and try to cheat me.

Kent RO Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Mr.Prabhakar,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm Regards,
Team Kent