[Resolved]  Kent RO — Repair not been carried out properly

Address:Mumbai City, Maharashtra

Some 3 months back I got repaired /replaced the candles since water was not coming pure.and clean. Now currently the problem is that it is throwing more water out .For e.g. for one litre of pure water it throws out 3 litres of water which is happening within 3 months of repair. I am really sad that a company like kent after repairing from their authorised repairer things are remaining same, I have paid a very high amount is buying the kent RO as well as paid huge amount in repairing the kent ever since the Kent RO is purchased. This is therefore to kindly look into the matter and organise to repair the Kent RO or replace the Kent RO with a new one.As I feel it is a defective piece. An early reply with action will be appreciated immediately on receipt of this e-mail.
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Aug 7, 2021
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
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Dear Mr.Krishnan,

we deeply regret the inconvenience caused. Please share your contact details with us at [protected]@kent.co.in. We will get in touch with you at the earliest.

Warm Regards,
Team Kent

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