[Resolved]  Kent RO — repair of kent grand + ro model no. 11001 ser no. kr [protected]

Sir/maidam,
Kent ro purchased through supply order for installation under gre[censored]nit located at tippi, bhalukpong, west kameng, ap - 790 114 which is under warranty period. The said kent ro not working since 16 apr 2019, complaint already lodged vide. Track no. [protected] through customer care. But service not yet provided by company despite numerous phone calls to customer care service kent ro even after lapse of almost seventeen days. Company representative merely convey false assurance but not yet physically reached this location for checking and repair of ibid kent ro. Please do the needful for resolving issues at the earliest.
Regards.